Employability Skills - 2nd Year Question Bank MCQ -3

 Employability Skills - 2nd Year                Question Bank                                         MCQ -3

21) When you meet the instructor inside or outside the ITI, it is -
-----------.
a) always formal
b) always informal
c) formal inside the ITI
d) informal outside the ITI
Answer: A

22) In the context of an interview --------------- greetings is to be
used.
a) formal
b) informal
c) friendly
d) cordial
Answer: A

23) When you make an enquiry at a bank, it is ------------------
situation.
a) an informal
b) a formal
c) a friendly
d) a casual
Answer: B

24) During the COVID-19 pandemic, it is better to ------------------
-------- than shake hands, and say Namaste than --------------
----------.
a) hug, wave hands
b) wave hands, hug
c) hold hands, hug
d) none
Answer: B

25) A good --------------------------- helps to create a good first
impression.
a) family
b) friend
c) self-introduction
d) all of the above
Answer: C

26) We may have to introduce colleagues, peers and superiors
in ------------------------------ context.
a) self-introduction
b) informal
c) formal
d) official
Answer: C

27) A quick self-introduction is called ---------------.
a) elevation pitch
b) elevator tone
c) elevator pitch
d) elevation tone
Answer: C

28) When you attend a friend's wedding with your father, you
may have to introduce your father to your friend and your
friend to your father. What kind of situation is it?
a) elevator pitch
b) formal
c) informal
d) elevation tone
Answer: C

29) As a customer sales executive in an electrical appliances
showroom, your greetings and introduction of your
instructor to your supervisor shall be _______
a) descriptive
b) formal
c) informal
d) elevator tone
Answer: B

30) --------------------- are persons with very good behaviour,
achievements and lead as an example.
a) customer service executives
b) sales supervisors
c) ITI instructors
d) role models
Answer: D